Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are Rayhaan perfumes authentic and long-lasting?
Yes, all Rayhaan perfumes are 100% authentic, crafted with high-quality essential oils and premium ingredients to ensure exceptional longevity and sillage throughout the day.
How long does shipping take?
We typically process orders within 24-48 hours. Standard shipping usually takes 3-7 business days depending on your location, and you will receive a tracking number via email once your order departs.
What is your return policy for fragrances?
Due to the nature of beauty products, we accept returns on unopened and sealed items within 14 days of delivery. We recommend purchasing our sample sizes before committing to a full-sized bottle.
Do you ship internationally?
Currently, we ship to most major countries. Please note that shipping rates and delivery times vary by destination, and customers are responsible for any local customs duties or taxes.
How should I store my perfume to maintain its quality?
To preserve the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.